"...could not be happier..." Theodore Brazell, NC
I purchased a Havalon Titan – Jim Shockey Signature Series Knife several months ago and use it as a daily carry knife. Last week I noticed the thumb latch missing and contacted Havalon about a replacement. They apologized and stated they did not have parts however, they offered to replace the knife. Within a week I had a replacement and could not be happier with customer service and a company that stands behind their product.

I love the knife so much that while on the web site I noticed it also comes in black (mine was orange) and plan to purchase a second knife in the near future. Thanks again for a great product and an even better company..... - Theodore Brazell



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